Customer support Representative (Payday Loan / Cash Advance business) task

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Customer support Representative (Payday Loan / Cash Advance business) task







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Job Description

Business Overview

PH Financial solutions is a grouped household owned business that functions in the customer economic and loan services industry. We now have one goal in your mind, to produce monetary security to all of our clients. Considering that the business ended up being created in 2001, we now have founded over 40 branch areas in 6 states, plus a call center that is online. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.

That Which We Provide:

  • Competitive hourly wage plus prospective bonus that is monthly
  • Paid time off (eligible after ninety days)
  • Wellness, dental and eyesight insurance coverage (eligible after 60 times)
  • Long haul impairment and term life insurance taken care of because of the business after 3 months
  • Comprehensive training to greatly help advance your job
  • Position Overview:

    As an individual provider Representative, you will have a role that is hands-on coping with customers and accountable for doing tasks from the branch’s day-to-day operations. You should have a role that is active conference all performance objectives and metrics for the branch as defined by top administration. To do this, this place calls for customer that is excellent abilities (both over the telephone as well as in individual), awareness of details and a desire for product product sales. This place is accountable to aid develop, help, and be involved in all advertising and collection efforts. Job obligations are required become finished in a manner that complies with all federal and state laws and adheres to company policies, procedures, and methods.

    After training, you’re going to be likely to suggest and offer our products that are financial other solutions to clients. You need to have exceptional interaction abilities to create strong relationships with not just our present clients, but additionally our possible people. You’ll also assist assist in performing advertising efforts in the district to help produce product product sales and client development.

    While development is definitely essential, therefore is collecting and lending in a accountable method. You will be needed to stay glued to the business’s policies, procedures and all sorts of relevant federal and state laws. You will need to have the abilities to steadfastly keep up accurate money settings and make certain business safety procedures are performed. You need to enter consumer and deal information accurately in to the point of product product sales system and produce and keep maintaining customer that is accurate with all needed documents. Perform and document collection calls, and just about every other authorized collection tasks.

    This place calls for standing for very long amounts of time, lifting and holding as much as 20 lbs. Work may be done indoors or in the open air as required. Capability to run a pc and point of purchase system, calculator, copier and use boss’s filing system. Additionally, you will result in keeping on a clean and customer that is welcoming, to add vacuuming, dusting, cleaning restrooms and windows with supplied cleansing materials.

    You really must be accessible to work involving the hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by administration every week. Capability to be punctual, protect good attendance, and sometimes work a lot more than 40 hours each week.


    Highschool equivalent or diploma

    Past experience with banking/financial industry, meals and hospitality, or product product sales chosen

    Take Note

    That is a full-time work, with typically 40 hours each week and a versatile routine, with periodic overtime needed. The data above was made to suggest the nature that is general standard of work done by employees inside this category. It isn’t made to include or be interpreted being an inventory that is comprehensive of duties, duties, and skills needed of workers assigned for this task. Worker may perform other duties that are related negotiated to satisfy the ongoing requirements associated with the company. PH Financial solutions can be A equal possibility company supporting variety on the job. We try not to discriminate on such basis as impairment or protected characteristics.

    Must certanly be 18 several years of eligible and age be effective in the united states. Should be in a position to effectively finish all post offer displays, including a background that is criminal, guide check and medication test. Regular and punctual attendance is needed. Schedules might be changed as required to allow for company requirements. Must fulfill all state that is applicable regional regulatory demands.

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